Privacy Policy

ELECTROEDGE TRADING LTD ("we," "us," or "our") is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services. By using our website or providing us with personal data, you consent to the terms of this Privacy Policy.

  • 1. Information We Collect
    We collect various types of information to provide and improve our services, process transactions, and communicate with you. The types of information we collect include:
    a. Personal Data
    When you interact with us, we may collect personal data such as:
    • Name
    • Email address
    • Phone number
    • Postal address
    • Billing information (including payment details)
    • Job title and company information (if applicable)
    b. Non-Personal Data
    We may also collect non-personal information automatically when you visit our website, such as:
    • IP address
    • Browser type and version
    • Time zone setting
    • Device information
    • Operating system
    • Referring website and pages visited
    • Cookies and similar tracking technologies
  • 2. How We Use Your Information
    We use the information we collect for the following purposes:
    a. Providing Services
    To fulfill requests, process transactions, and deliver our services, including:
    • Repair services for electronics
    • Wholesale orders for computers, software, and telecommunications equipment
    • Customer support and communication
    b. Improving Our Website
    To analyze website traffic, improve website functionality, and enhance the user experience.
    c. Marketing and Communication
    With your consent, we may use your contact details to send you information about our products, services, or promotions. You can opt out of receiving these communications at any time by contacting us directly.
    d. Legal and Compliance
    We may use your data to comply with applicable laws, regulations, or legal obligations, as well as to protect our rights, property, and safety.
  • 3. Data Sharing and Disclosure
    We do not sell, rent, or trade your personal data with third parties. However, we may share your data with third parties in the following situations:
    a. Service Providers
    We may share your data with trusted third-party service providers who assist us with website hosting, payment processing, logistics, and other business operations. These service providers are required to keep your information confidential and use it only to provide the contracted services.
    b. Legal Requirements
    We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
    c. Business Transfers
    If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. In such cases, we will notify you before your data is transferred and becomes subject to a different privacy policy.
  • 4. Data Security
    We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration. This includes:
    • Secure servers and encryption
    • Access controls and authentication protocols
    • Regular security assessments and updates
    • However, please note that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.
  • 5. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
  • 6. Your Rights
    As a user of our website or services, you have the following rights regarding your personal data:
    a. Access
    You have the right to request access to the personal data we hold about you.
    b. Rectification
    You may request that we correct any inaccurate or incomplete information about you.
    c. Deletion
    You may request the deletion of your personal data when it is no longer needed for the purposes for which it was collected, or if you withdraw your consent (where applicable).
    d. Restriction of Processing
    You can ask us to restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.
    e. Data Portability
    You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller where technically feasible.
    f. Objection
    You have the right to object to the processing of your personal data for direct marketing purposes or in cases where processing is based on our legitimate interests.
    To exercise any of these rights, please contact us using the contact details provided in Section 10.
  • 7. Cookies and Tracking Technologies
    Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us improve the functionality of the site and provide a more personalized user experience. You can adjust your browser settings to refuse cookies or to notify you when cookies are being used. However, some features of the website may not function properly if cookies are disabled.
  • 8. International Data Transfers
    As we operate globally, your personal data may be transferred to and processed in countries outside of the United Kingdom or European Economic Area (EEA). When we transfer your data to third parties outside of these areas, we ensure that appropriate safeguards are in place to protect your information, in accordance with applicable data protection laws.
  • 9. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will include an updated "Effective Date." By continuing to use our website or services after any changes to this policy, you accept the revised terms.
  • 10. Contact US
    If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights related to your personal data, please contact us at:

    ELECTROEDGE TRADING LTD
    [Jactin House, 24 Hood Street, Manchester, England, M4 6WX]
    [info@electroedgetrading.com]
    [ +44 7482855432 ]